FAQ

124 on Queen Niagara-on-the-Lake FAQ

Yes, our newly expanded Spa at Q offers several spaces for tranquil relaxation and will serve as your escape to truly rest and restore your body and soul. We offer traditional spa services and an incredible sensory hydrotherapy circuit with hot and cold plunge pools, a sauna, steam room and snow room.

We have three restaurants at 124 on Queen – Treadwell CuisineNOTL Bar & Restaurant and Gate Street Pizza. All of them showcase fresh, seasonal cuisine and have professional staffs that are sure to make your dining experience a memorable one. We also have a lobby Starbucks located on the property as well.

We do have a hot pool and a cold pool within our hydrotherapy circuit, but these are only accessible with the purchase of a hydrotherapy circuit pass. Please contact our spa for more details.

Yes, we have an underground parking garage and offer free parking to our hotel guests. The parking garage entrance can be accessed from Victoria Street, just south of Queen Street. See our Property Map for more details.

Gift certificates can be purchased in any denomination and are redeemable for accommodations at 124 on Queen, onsite dining at Treadwell Cuisine, NOTL Bar & Restaurant and Gate Street Pizza, and The Spa at Q. Please note, they are not valid at Starbucks at 124.

Check-In is at 4:00 pm. Early arrivals are based upon request and availability and cannot be guaranteed.

Check-Out is at 11:00 am. Late check-outs are based upon request and cannot be guaranteed.

Our new fitness centre includes multiple cardio machines, a Peloton bike, a Vault reflective training mirror, free weights and general exercise equipment to satisfy your workout needs.

124 on Queen Hotel and Spa does not offer pet-friendly accommodation at this time.

Some of our rooms do offer private balconies. Please contact our front desk for more information.

All of our bathrooms are equipped with a hair dryer, towels, soap, shower gel, shampoo and hair conditioner.

We have a 72-hour cancellation policy—free cancellation until 72 hours before arrival. If cancelled within 72 hours of arrival, the first night's stay with tax will be charged to your credit card.

Bed and Breakfast Package

Escape to a charming and intimate retreat with our Bed and Breakfast package at our boutique hotel. Enjoy a cozy night's stay in one of our well-appointed guest rooms, complete with luxurious linens and thoughtful amenities. Wake up to a delicious breakfast spread featuring locally sourced ingredients, served in our inviting dining area.

Breakfast at Treadwell Cuisine

This Package Includes:

• Accommodation in a luxury guestroom
• Breakfast at Treadwell Cuisine each day

Availability:

February to April 2023

Terms and Conditions

• Breakfast at Treadwell Cuisine is served from 8:00 AM – 10:00 AM.
• Free cancellation until 72 hours before arrival. If cancelled within 72 hours of arrival, the first night’s stay with tax will be charged to your credit card. Offer subject to availability. Not valid for group bookings and can’t be combined with any other promotions. Other restrictions may apply.